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With FarmBox Delivery, you can search for exactly what you want and find it right away—plus you can browse the aisles and discover new products. And our recipes give weekly inspiration so you’re never stuck trying to figure out what to make for dinner.
Our produce boxes are filled with produce grown on small to medium farms in Texas that use organic practices or are USDA Organic Certified. Our farm boxes contain a mix of local and non-local produce, and all non-local produce is USDA Organic Certified or sustainably grown. Many of the farmers from which we source have been in the FarmBox Family since we opened in 2013, and we help them plan their growing seasons in anticipation of what our customers enjoy. We are also able to purchase varied quantities of certain items, which can help farmers sell off their crops. FarmBox Delivery strives to be a zero-waste company and delivers using reusable boxes.
Imperfect Produce sources from large farms, a mix of both conventional and organic, mostly in California, Mexico, and elsewhere in the world. Imperfect Produce packs their boxes in a warehouse in San Antonio and then ships them on a truck throughout Texas. This means their produce boxes travel for many hours before they even arrive to Austin/Dallas/Fort Worth. Then the boxes spend many more hours being delivered across Texas to the door.
For these reasons we believe we are the best choice for Texans when it comes to which delivery service you invest in and trust for your locally sourced and sustainable grown groceries.
If we run into issues or delays delivering your box, we'll be in contact with you as soon as we can. Due to high demand at this time, you may experience delivery delays so please be patient with us and check the email associated with your account before reaching out about a delayed delivery!
We highly recommend you place an ice chest with ice packs out on hot summer days/nights. This will help keep all your produce and grocery items fresh. Don’t have one? We’ve got you covered! Check out the insulated cooler bag we have for sale in the "Groceries" section.
FarmBox Delivery believes in building local food systems. Encouraging our community to enjoy local food increases our food security as a nation and adds to the prosperity of our local economy. Local food also decreases the amount of greenhouse gases used to transport your food to your dinner plate.
FarmBox Delivery goal is to make local foods more accessible and convenient. Why should we not enjoy local food when it is quite simply the best food available? Remember there are working families behind every local food business including FarmBox Delivery. FarmBox Delivery is independently and locally owned.
The Funny Thing About Being 100% LOCAL We’ve realized that we’re most effective at helping our local producers grow their businesses if we can replace an entire trip to the grocery store for customers. Ironically, being too rigid about local sourcing actually hurts our local producers’ sales since customers have to go elsewhere for some items. So in order to grow local food systems, we supplement our local selection with some carefully-chosen products from a wider radius.
Is your produce organic?
This is not a ‘yes’ or ‘no’ answer. Most of us are familiar with the difference between an organic product and a conventional or non-organic one, but the reality is there are more options than this: USDA Organic, IPM (Integrated Pest Management) and Beyond Organic. Most of our farmers are small scale producers and cannot afford the costs associated with becoming USDA Certified Organic; however, they often practice beyond organic processes. We source local first, whenever possible, this includes Beyond Organic and IPM options. When out-of-state selections are sourced, they include USDA Organic and IPM options.
Let’s define these options:
USDA Organic: For foods to be certified as organic by the U.S. Department of Agriculture, they must be grown and processed according to strict guidelines that address, among many factors, soil quality, animal raising practices, pest and weed control, and use of additives. As a result of these regulations, USDA Certified Organic food is produced the way nature intended.
Organic produce must be grown on soil that had no prohibited substances, like synthetic fertilizers and pesticides, applied for three years prior to harvest. For organic meat, regulations require that animals are raised in living conditions accommodating their natural behaviors (like the ability to graze on pasture), fed 100% organic feed and forage, and not administered antibiotics or hormones. When it comes to processed, multi-ingredient foods, regulations prohibit artificial preservatives, colors, or flavors. For more info visit: https://www.usda.gov/topics/organic
IPM (Integrated Pest Management): Integrated Pest Management (IPM) is an effective and environmentally sensitive approach to pest management that relies on a combination of common-sense practices. IPM programs use natural biological methods like trapping, weeding, and pheromones to discourage pests from harming their crops. If these methods fail, or there is a particularly bad outbreak, a carefully selected OMRI approved treatment, which are approved for use in organic agriculture would be used in their management program - one that causes the least possible hazard to people, property, and the environment.
Beyond Organic: There are a few reasons why a farm might be labeled "Beyond Organic" versus ”Certified USDA Organic.” One very common reason is money. Many small farms cannot afford the thousands of dollars per year it costs to acquire and maintain certified status, even though they practice--or even exceed--the guidelines set by the USDA. Another reason is that the alternative, often regenerative, practices of these small farms have yet to be defined and regulated by the organic industry. Regenerative practices go a step further than organic standards as they strive to reverse climate change by rebuilding soil organic matter and restoring degraded soil biodiversity – resulting in both carbon drawdown and improvements to the water cycle.
Know Your Food Icons
We take our promise of providing transparency very seriously. The key to eating healthy is knowing how your food is grown.
To remove recurring items and subscriptions, please contact our Customer Service department at firstname.lastname@example.org. As long as this is done by the cut off time for your order, it will remove the item from all upcoming orders. If changes are made after the cut off time for your next order, the changes will go into effect with the following week's order.
We pick a delivery day for you based on your zip code. This allows us to deliver efficiently and reduce emissions. You can choose your deliveries to be scheduled weekly or biweekly. We start you out on a weekly subscription and you can change the frequency after signing up by visiting the 'manage subscription' page.
You can always skip a delivery if you’re headed out of town or are just drowning in produce (an enviable problem!). To skip, Log In to your account, head to your Upcoming Deliveries page and locate the order you'd like to skip. Select the 'Skip Delivery’ link to the right of the delivery details.
We want your FarmBox groceries to fit easily into your life, which is why you can change or cancel your subscription without penalty. There's no contract or fine print to worry about. As long as you cancel before the end of the customization window for your upcoming order, you will not receive any further deliveries.
In order to prevent food waste and keep our pledge to only offer the freshest food available, FarmBox Delivery does not keep an inventory from week to week. We only purchase what we need for the farm boxes going out that week. Therefore, we must have a cutoff time that gives us ample opportunity to purchase products from our local farmers and producers.
Follow the steps below to cancel your subscription:
If you decide to cancel your account or cancel a subscription from your cart, contact our Customer Service team at email@example.com or call 214-390-7417 before the end of the customization window for your upcoming order. Please note that any order shown as ‘Ordered Processed’ on your Upcoming Deliveries page has already been processed and cannot be canceled.
A friendly reminder that you’ll be responsible for all charges incurred for any orders that have already been processed.
We always aim to ensure that your FarmBox Delivery experience is incredible. If there’s anything our Customer Service team can do to help, please don’t hesitate to contact us via email at firstname.lastname@example.org or call us at 214-390-7417.
Rest assured that we’re working closely with our farmers and suppliers. In fact, the problems with our supply chain have only made us more aware of the ways in which we are all connected.
Weathering this storm together—in our case, doing our best to support local farmers and suppliers while continuing to provide high quality, affordable food to our customers—remains our key focus.